20 May 2000

　　Kee & Co., Ltd

　　34 Regent Street

　　London, UK

　　Dear Sirs:

　　We refer to sales contract no.564 covering the purchase of 200 metric tons of white cement.

　　We telexed you on 17 May informing you that the consignment arrived on 20 April.

　　On inspection, we found that 180 bags had burst and that the contents, estimated at 9000 kg, had been irretrievably lost.

　　We proceeded to have a survey report made. The report has now confirmed our initial findings.

　　The report indicates that the loss was due to the use of substandard bags for which you, the suppliers, are responsible.

　　On the strength of the survey report, we hereby register our claim against you as follows:

　　Short delivered quantity GB￡180

　　Survey charges GB￡50

　　Total claimed GB￡230

　　We enclose survey report no.TS6478 and look forward to early settlement of the claim.

　　Yours faithfully,

　　Tony Smith

　　Chief Buyer